Step 1: Start Creating Your Route
To get started, simply log on to your Map My Customers account on your iOS device. Once on there, you’ll see the map of all of your pins. To create a route, tap on one of the pins and you’ll see that a bubble with the name of the pin and a “+” icon will show up. To start creating a route, click on the “+” icon and you’ll be prompted with the same instructions to create a route as you would be if you had done it from the website (see instructions on building a route from web above).
You can even create a route or add a contact to a route simply by looking up the contact in the search bar:
When you add a pin to the route, the pin color will turn green and the pin will have a star within it. Continue to do this for up to 23 pins with the last pin being your final stop.
Step 2: Visualize Your Optimized Route on the Map
Once you’ve got all of the pins you want on the map in the route, click on “Calculate Route” on the bottom left of the page and then it’ll ask you whether you want to optimize your route or route in the order the pins were tapped. You’ll also have the option to choose your starting location. Once you’ve selected which ones you want to use to optimize your route, the route will be calculated and you can see on the map what your route would look like:
From here, you can either save the route or open up the directions to it. You can open up directions to get the list view of your stops for your route.
If you need to move around the order of the route for any particular reason, you can simply click and hold on a stop and then drag and drop it to the spot on the list you want it to be in.
Step 3: Get Routing Instructions For Each Stop
To get routing instructions for each stop, simply click on “Get Directions.” This will prompt the app to either pull up Waze, Google Maps or Apple maps (in that particular order of preference if you have more than one). Once one of these apps is open, you can begin getting instructions to get to each stop.